We make every effort to give the best service possible to everyone who attends our surgery. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint, please use the link below and the practice manager will deal with your concerns appropriately.
If you are not satisfied with our response to your complaint, you can contact the NHS Cheshire and Merseyside Integrated Care Board (ICB) who can assist you further. More information can be found on their website.
Page last reviewed: 22 April 2026